FXV collects and stores your personal information when you visit our website, create an account, login, make a purchase, or contact our support team for help. We automatically receive and record your personal information on our servers from your web browser, including your IP address, cookies set by FXV, and the page you request.
We use this information to analyze and improve our website and business and provide a better user experience.
We do not rent, sell or share your personal information with any third parties. The only persons with access to your personal information are high-level FXV employees on a need-to-know basis.
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order of legal process served on us. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms and Conditions, or as otherwise required by law.
In the event FXV is acquired or merges with another entity, FXV may transfer your personal information to the new entity.
Your e-mail address
Your e-mail address is used to contact you on a transactional basis. For example, we will send you an e-mail when you sign up for your membership, make a purchase, request a lost password, and so forth.
Your e-mail address may be used to send you our newsletter featuring website updates, which is sent very rarely, no more than a few times per year.
You may adjust your e-mail settings and opt-out of receiving certain types of e-mails in your My Account page.
Your credit card and payment information
FXV itself does not process credit cards, and FXV does not collect or store complete credit card information. We rely on trusted third-party payment processors, providers, and gateways to process transactions for our website. We do not have access to your complete credit card information.
Cookies are small pieces of data that are stored by a users web browser on the users hard drive. Cookies may record information a user accesses on one webpage to simplify subsequent interactions with that website by the same user, or to use the information to streamline the users transactions on related web pages. Cookies make it easier for a user to move from webpage to webpage and to complete transactions over the Internet. You may learn more about cookies at the following URL: http://en.wikipedia.org/wiki/HTTP_cookie
We use session ID cookies which make it easier for you to navigate our site. A session ID cookie expires when you close your browser. We also use persistent cookies which remain on your hard drive for an extended period of time. Persistent cookies may be used to store your login information and preferences.
Most major web browsers are set up so that they will initially accept cookies, but you may modify your computers preferences to issue you an alert when a cookie is downloaded, or to disable the ability of third parties to download a cookie to you.
If you reject cookies, you may still use our site, but you may have to re-enter your username and password more often and you may experience some other unexpected browsing inconveniences.
Other companies do not have access to cookies set by FXV.
Your ability to access, edit and delete your Personal Information
For privacy and security reasons, we do not provide online access for members to their personal information.
You may request that we delete your Personal Information by deleting your account in your my Account page.
Despite the foregoing and even though you have requested us to remove information, we will retain in our files certain data such as information used to resolve disputes, troubleshoot problems, comply with credit card merchant banking and association agreements, enhance security, reduce fraud, comply with Federal and State law, or to enforce any agreements, policies, and rules governing your use of our website. Removed information also may persist in backup copies and/or other users cashes.
If you have any further questions about your Personal Information, please Contact Us.
Confidentiality and security
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We limit access to your personal information and e-mail address to employees who we believe reasonably need to come into contact with that information.
FXV is an adult site and access to persons under the age of 18 (or under the legal age of adulthood in your country) is strictly prohibited. We have no intention of collecting any personal information from individuals under eighteen years of age. If a minor has provided us with personal information, a parent or guardian of that minor should Contact Support and we will remove this information from our existing files.